Refund policy

Due to items being made to order, we don’t accept returns or size/color exchanges. Customers are encouraged to donate or gift items.

Damages and issues
Please inspect your order upon receiving and contact us immediately at hello@travelbaeswim.com if the item is defective, damaged, missing or if you receive the wrong item.

If your products arrive damaged or defective, you can either request a replacement or ask for a *refund within 30 days of product delivery. Photographic proof will be required. 

Claims regarding orders that haven’t been received must be submitted within 30 days after the expected delivery timeframe.

*Refunds
We will notify you once we’ve received and inspected information regarding the item and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your refund, please contact us at hello@travelbaeswim.com.